Cutting the cost of customer experience

With 99% of insurers facing funding challenges
for new customer initiatives, it's time to underline
the cost-saving potential of digital.

With digital experiences resetting customer expectations to new and ever higher levels, a commissioned study conducted by Forrester Consulting on behalf of Ensono in September 2017, uncovers:

  • The views and experiences of insurance technology leaders as they move through their digital journeys.
  • How data insights are streamlining claims and underwriting, and improving customer satisfaction metrics.
  • Why insurers are looking to partners to extend digital value beyond on-boarding and new business processing.

Speak to our experts…

An increasingly complex base of legacy systems, processes and people within your organization can pose a challenge for implementing new technologies.

Our experts can help you create a clear path to success by defining a realistic roadmap that enables you to unlock the strategic value of environment-agnostic information technology.